Buying a Used Vehicle: How Do You Know It's Reliable?

Traditionally, purchasing a used vehicle has been filled with uncertainty! How well did the previous owner care for the vehicle? Will the vehicle go kaput as soon as you get it home? Simply put, there are several things you may not know when purchasing a used vehicle from dealerships in Pelham, Birmingham, Alabaster, Hoover, and Calera.

However, at Susan Schein Automotive, we have taken gargantuan steps to remove as much uncertainty as possible. We work to help you buy a high-quality used vehicle in Pelham with more confidence and less uncertainty. Continue reading to learn more about some of the steps we've taken to help you find the perfect used vehicle. 

 

Tested & Proven Susan Schein Certified Vehicles

At Susan Schein, we're dedicated to providing you with the highest level of service, and we hold our dealership to the highest regard. As a result, we have exceptionally high standards and guidelines when choosing used cars, used trucks, or used SUVs for our inventory, which sets us apart from any other dealership in the Pelham, Birmingham, Alabaster, Hoover, and Calera area.

Our unmatched quality standard for all of our used vehicles - we call it Schein Certified - means every unit must be rigorously inspected and pass a strict 172-point inspection that includes:

  • Required documentation, including an acceptable CARFAX vehicle history report.
  • Thorough under-the-hood inspection to check transmission, battery, air filter, tire pressure, and more.
  • Initial inspection to make sure there's no extensive service history.
  • On-road performance test to determine how well the engine performs. 
  • Detailed inspection of windshield wiper, vehicle warning light, and other elements. 
  • Vehicle underbody inspection to assess exhaust pipe, suspension, and more. 

 

Industry-Leading Million and 1 Mile Warranty

After we've conducted our in-depth inspection, we can be certain the vehicles are of the highest quality. Because of this, we are more than willing to stand behind all of our used vehicles with an industry-leading Million and 1 Mile Warranty.

Just as the name suggests, our Million and 1 Mile Warranty provides superior protection, covers an array of mechanical failures, and instills an added peace of mind. In addition to the best used car auto warranty on the market, the Million and 1 Mile Warranty also includes the following benefits:

  • 24-Hour Emergency Roadside Assistance for battery boosts, tire changes, and much more.
  • Substitute vehicle reimbursement in the event you have to rent a vehicle during repairs of a covered mechanical breakdown.
  • Trip interruption reimbursement provides coverage in the event you experience a covered mechanical breakdown while you're more than 100 miles away from home.
  • Standard $100 deductible, but you can choose from a $200, $50, or even a $0 deductible.
Looking to learn more about the Million and 1 Mile Warranty? Visit the Million and 1 Mile Warranty FAQ page.


 

Talk to an Experienced Auto Service Technician

In the spirit of transparence, we encourage all of our customers to speak to one of our experienced service technicians about any of the vehicles on our lot. Our state-of-the-art service center in Pelham provides repair and maintenance services on all makes and models of vehicles.

Most importantly, our technicians are required to conduct the standard 172-point inspection on every used car, used truck, or used SUV on our lot. After you've reviewed the complimentary CARFAX vehicle history report, you can speak to our service team to answer any questions or fill in any gaps of knowledge you may have about a particular vehicle.

Learn more about the Susan Schein Service Department.

Contact the Best Used Car Dealership in Pelham & Birmingham

How do you know a used car is reliable? You can start by purchasing a used vehicle from a reputable and dependable dealership like Susan Schein Automotive. However, you don't have to take our word for it! Take a second to get to know our seasoned team and check out what our previous customers have to say about our dealership through Susan Schein Automotive customer reviews.

Since we've opened our doors, we've always focused on being as transparent as possible. Our goal is to offer the best used vehicles at an affordable price while providing a world-class car buying experience that starts and ends with you.

Give us a call at 877-806-3882, complete our online contact form, or stop by to see us in person at 3171 Pelham Parkway in Pelham, Alabama.
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