Customer Testimonials

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DealerRater Jun 24, 2022

Steven was extremely kind and professional. I really felt like he went out of his way to make sure I got exactly what I was looking for!

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DealerRater Jun 24, 2022

Always an amazing experience when we go to Zach at Susan Schein. He will go the extra mile to find what you are looking for if they don't have it on the lot. All of the staff are very friendly and professional. Hands down...best salesman around.

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DealerRater Jun 18, 2022

They were really nice and helped me get my first car! They really work with you too.

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DealerRater Jun 16, 2022

Everyone was really friendly and helpful especially our salesman Curtis. I would recommend shopping here.

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DealerRater Jun 16, 2022

Good nice clean good people help me everywhere they could I would buy from them again

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Google Jun 12, 2022

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Google Jun 8, 2022

Just purchased our second vehicle from Susan Schein! We could not be happier. Both times we have gone to look for a new truck or SUV they always show us something better than we were looking for! My husband has had his F150 for over a year now and every mechanic he comes in contact with gives him great compliments on what great condition it’s in! Thanks to Zach for hooking us up with our new Mazda SUV! We will back for our future purchases!

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DealerRater Jun 7, 2022

The service dept is great. JD is very honest and always helpful to me. A great experience.

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DealerRater Jun 5, 2022

Very pleasant and professional. The staff made me feel at ease and he was not pushy. He made me feel like he had my best interests at heart. I would like thank him and the staff great people.

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DealerRater Jun 4, 2022

They took their time with me and made sure I got a car that I liked

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Google Jun 1, 2022

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Google May 25, 2022

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DealerRater May 24, 2022

They worked unbelievably hard to get me financed done way more than I expected of them would recommend going to them 110%

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DealerRater May 15, 2022

Stolen went above and beyond to get us in the car we truly wanted. She worked tirelessly for us and her attitude was very positive.

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DealerRater May 14, 2022

Great service department. Would tell anyone what a great service team you have there at Susan Schein Automotive.

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DealerRater May 12, 2022

Susan Schein is and great place to get and car the people was nice and respectful they treated me with the utmost customer service

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DealerRater May 4, 2022

Es un Diler que te ofrece atendimiento inmediatamente con las personas de buena experiencia mucha paciencia y sobre todo buenos vehículos de venta.

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Google Apr 29, 2022

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Google Apr 24, 2022

A very nice staff from start to finish

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Google Apr 23, 2022

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DealerRater Apr 19, 2022

I was satisfied with my purchase and Curtis Pharam was great with helping with my purchase.

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DealerRater Apr 19, 2022

They’re professional and efficient! I love the fact I can drive up and still leave out without being there for hours.

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DealerRater Apr 15, 2022

The dealership was awesome. Very friendly. He took time to go over the vehicle we purchased. I would definitely recommend them.

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DealerRater Apr 12, 2022

Sold me a lemon that broke less than 30 days in then wouldn’t fix the car 10/10 will never buy from here again very rude dealer manager. eil ltell many ppl to stay away from here. Plus side service manager and lady who sold the car to me was great.

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DealerRater Apr 10, 2022

I was very pleased with my salesman Zach and the finance person…Greg…was very helpful and prompt! Love my new Cherokee as well!

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Google Apr 7, 2022

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DealerRater Apr 4, 2022

Great place. The sales people are great. Helped me out a lot with everything that I needed.

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Google Apr 3, 2022

Great place Mrs Lisa was great to work with

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DealerRater Apr 2, 2022

Good prices. Good cars. Friendly helpful service. Convenient location from the interstate for out of town customers.

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DealerRater Apr 1, 2022

Shane followed up with me about the vehicle that I was interested in. He was able to get financing set up that worked better than my options. Made the whole experience great!

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DealerRater Mar 30, 2022

Zac Rogers did an excellent job of going over everything with me. He was great to work with.

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Google Mar 24, 2022

These people were astronomical, got us in in a timely manner, fixed our vehicle problem and didn't try to price gouge us because we were from outta town,, great service, Thx to All involved 👍😁

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Google Mar 19, 2022

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DealerRater Mar 18, 2022

They are nice and super friendly will be buying here again. Bought 2 cars from them

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DealerRater Mar 18, 2022

Wonderful customer service, I would never buy a car placey else my sale man was great , I will return gain an bring my family an friends to my sales man Mr Plumer 111, Thanks so much my God Bless your life ,

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DealerRater Mar 15, 2022

Quick and easy approval , they where super customer friendly they even have a play area for the children 10/10 highly recommend

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DealerRater Mar 13, 2022

Good people .. Good service. Thank you all for your help in getting my son his dream car

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DealerRater Mar 13, 2022

We enjoyed working with Lisa Looney. She we very patient & made the process a lo less stressful than it could have been!

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Google Feb 28, 2022

Thanks Gary for your time and helping my son get in his 2020 Charger!!

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Google Feb 27, 2022

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DealerRater Feb 20, 2022

Most of the mechanics are good at what they do and diagnosing the vehicle correctly.

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DealerRater Feb 19, 2022

Very nice salesman I will send more people to buy a vehicle from out there

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DealerRater Feb 12, 2022

Customer service was excellent I didn't have to wait that long overall great service

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Google Feb 9, 2022

I’d like to say Jessica Reaves was very professional and warm. I came with questions about the services here because I had never been there before. I have luxury cars that I want to take care of. Your place of business will become caretaker for my vehicles in the future starting with my BMW. Jessica really made a great impression on me toward your company. Thanks for having such a wonderful employee. She definitely is a keeper. Carolyn Powers-Proffit

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Google Feb 5, 2022

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DealerRater Jan 30, 2022

The staff are extremely friendly and helpful. I was able to get the exact vehicle le that I wanted with no problems.

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DealerRater Jan 29, 2022

Everyone is very professional, knowledgeable and more importantly kind every experience I’ve had thus far has been very good ! I would recommend them to anyone who’s looking to buy a vehicle !!!

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DealerRater Jan 28, 2022

El busco todas las formas para que yo me llevara la troca de mis sueños, Thank you for everything David you're the best buddy

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DealerRater Jan 28, 2022

I had a great experience with all the employees and highly recommended them all. Great inventory and professional help once I purchased the truck. Thanks Zac and Jason.

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DealerRater Jan 27, 2022

Very cooperative and easy to work with. Would be willing to work with them again. Curtis my sales person was not pushy at all and super great to work with

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DealerRater Jan 25, 2022

Very good service they were very helpful with the process of helping me get into my next vehicle

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DealerRater Jan 18, 2022

It was so easy to but a car here! They worked with me with my hesitations. They even were able to get me a bumper to bumper warranty at the same payment.

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DealerRater Jan 15, 2022

JD explained the results of the engine diagnosis. And he got my truck in and out, as promised. Excellent service!

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Google Jan 13, 2022

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DealerRater Jan 7, 2022

Very caring group of individuals, not your normal money hungry salesman. I would definitely recommend.

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Google Jan 1, 2022

Zac is a great sales person - laid back, let us take our time, listened to our concerns, good sense of humor.

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DealerRater Dec 28, 2021

I was so impressed with Susan Schein. They worked hard to get what I needed and I love my car!

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Google Dec 25, 2021

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DealerRater Dec 23, 2021

Edward’s Chevrolet refused to address my trunk issue. So I left there and will not go back. Susan S fixed it in an hour and a half.

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DealerRater Dec 23, 2021

My experience was amazing from beginning to the end. Everyone was very friendly and smiles greeting you as soon as you walk in. Curtis Parham was extremely helpful and very knowledgeable when we had concerns which made us even more confident with buying our new vehicle. The process was fast but thoroughly explained even with the paperwork. We appreciate you allowing us to do business with you all and we look forward to working with you all again. Thank you, Walker Family

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DealerRater Nov 24, 2021

They offer a great service they do what they say they going to do. excellent. and the most important thing they have integrity and honesty

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DealerRater Nov 21, 2021

It was an awesome experience they where so nice and kind and helpful I would recommend this place for anyone

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DealerRater Nov 18, 2021

Staff very pleasant and explains in detail what repair will entail. I have been doing business at Susan Shein for over twenty years buying over 8 vehicles between me and my husband.

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DealerRater Nov 13, 2021

Great variety of vehicles. I was very specific in what I was looking for when I was looking for my last two vehicles. I found what I was looking for at Susan Schein both times.

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DealerRater Nov 8, 2021

They were fast efficient and absolutely no hassle I will definitely use them again in the future

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DealerRater Nov 7, 2021

Guys in the service department did a great job, and are very knowledgeable and do not cut corners.

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Google Nov 6, 2021

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Google Nov 4, 2021

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DealerRater Nov 1, 2021

Great customer service, wonderful people to work with, fast and friendly personnel, i couldn't be more pleased

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DealerRater Oct 30, 2021

Professional and helpful, knowledgeable about product, considerate of my time, made buying an easy process, found the vehicle I wanted.

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DealerRater Oct 23, 2021

Jason good, Zack also. Xx Xx Xx Xx Xx Xx Xx Xx Xx Xx X

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DealerRater Oct 21, 2021

Sales & finance personnel were great. Cleanup was very poor!!The price for the vehicle was just right

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Google Oct 20, 2021

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DealerRater Oct 17, 2021

The service center is absolutely wonderful! Service on my vehicle was completed in a timely manner and explained with professionalism!

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DealerRater Oct 7, 2021

I had an outstanding experience with everyone that I dealt with. I believe I got a pretty good deal, and we are Very happy with our jeep.

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Google Oct 6, 2021

Great and friendly service with very fast transaction. Ask for Shane. Great sales rep.

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Google Oct 2, 2021

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DealerRater Sep 21, 2021

Great place and people to deal with wish I would have found them first I could have saved a lot of time Got a great deal easy to deal with worked with me for the car I wanted Leann is awesome

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DealerRater Sep 19, 2021

Wonderful sales people very professional help very respectful service dept even though short handed took care of my truck repair and did a great job very friendly and nice people will do business again with them in the future!

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DealerRater Sep 13, 2021

Went in to buy my daughter a car for her 16th birthday. While they worked with me on the price, I still felt like I overpaid. Friendly staff.

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Google Sep 12, 2021

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DealerRater Sep 2, 2021

Easy to work with. My salesman was great. I would refer to a friend this dealership in the future. Hope the service is as good

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DealerRater Aug 28, 2021

Salesman Zac Rogers was informative and assisted in finding an automobile that was within my budget and payment range. I was very pleased with my experience.

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DealerRater Aug 25, 2021

Wow! What can I say ! I want to say thank you for helping me with my purchase you went above and beyond ! I will definitely recommend your dealership to my friends and family ! THANK YOU SO MUCH

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Google Aug 25, 2021

I had a great experience I recommend anybody who is having problems getting a car financed Susan Shein will make it happen

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Google Aug 24, 2021

Susan shein I highly recommend anybody who had problems getting a car that was said u couldn't get Shien will make it happen

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DealerRater Aug 23, 2021

The process was very easy and they were transparent from start to finish. Would highly recommend anyone to go there and buy from Susan Schein Automotive.

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DealerRater Aug 17, 2021

Very nice and professional Good service stand by their word and work could use more help in the automotive repair center but other that excellent

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DealerRater Aug 14, 2021

The team at the dealership always go beyond to help and inform! I would recommend this the dealership and these guys to sale me a car and service one.

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DealerRater Aug 8, 2021

They helped us when nobody else would!!! We were able to trade in my daughters car and drive off with one she loves!!! Great, experience!!! Will definitely be back

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DealerRater Aug 6, 2021

Everyone was real helpful..Mr Zac and Jason was awesome they got right on it walk me through everything..I will recommend people come shop there.

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DealerRater Jul 28, 2021

Awesome good people will buy there again when it’s time for another automobile. The customer service was top notch from top to bottom. Just awesome

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Google Jul 20, 2021

The team was awesome, they did for me exactly what they said they would do... I highly recommend them to anyone...

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DealerRater Jul 19, 2021

Mr. Robert was very quick to greet us and was tremendously helpful. If it hadn’t been for him I wouldn’t have left with a car. I have nothing but good things to say about Susan Schein.

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Google Jul 19, 2021

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DealerRater Jul 15, 2021

People were nice but they don’t follow up on your request. Dash lights air bag are still on. Warranty should cover it but no

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Google Jul 10, 2021

Good service,good attention, excellent.

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Google Jul 8, 2021

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DealerRater Jun 30, 2021

My husband & I were very pleased how the staff at Susan Schein accepted us as we walked in the door & were both greeted with a kind and courteous manner! We were then lead to the salesman that had helped us before and Mr. Gary Tatum worked hard with helping us choose a car we had in mind to buy. He treated us like her would a family member & that meant a lot to both me & my husband! Again thank you for allowing us to purchase another car. Blessings to you all at Susan Schein Auto!

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Google Jun 30, 2021


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