Customer Testimonials
The new owner/Manager and the lady in the service department were very courteous and helpful. Did not try to sell me services I did not need and even explained that there was no need for me to have a diagnostic test done thereby saving me $125.00! Took very good care of me and my car.
I haven’t bought a car in years and I was nervous. This was a great experience. Thanks!!!!!
Go see my man curtis p lll he will have riding clean!!!!
It was a great experience. Devin was super helpful in helping me get into the car that I liked ! And everyone that was there at the time was super nice as well .
Under new management and things are obviously changing, for the better. Met a sales guy in the parking lot, very respectful and courteous. Glad to see the positive change.
I did a trade in on my car everyone was so nice very professional thanks for putting me in a nice car I love it
Steve is amazing! Full of drive and so helpful. You can tell he take his job serious. Will recommend anyone to him.
Carlos worked very hard to get us the right truck. He was very kind and professional and made sure we were completely satisfied before we left the lot.
Very easy process, the staff was awesome and nice! Would definitely buy again from Susan Schein Automotive!
Used the service team. They were great! Explained everything and took expedited care of my vehicle.
They have been very helpful. SS kept me informed about what was needed to be completed on my automobile.
Very friendly people , fast service, nice place to be and to walk around and check out their new selection of cars and trucks
Everyone was very easy to work with and the process was made simple. Thanks for a smooth buying process!
Had to bring Truck back the next day to have a couple of things corrected, which they handled in a very satisfactory manner. Made a perfect recovery from problems with the repair from the first day.
Great service, they didn’t try to sell me parts I didn’t need. The price was fair. I had an electrical problem, they took the time to diagnose the problem and fix it promptly.
Very quick, and knowledgeable about what they do. Also everyone is very friendly, and try their best to get you what you want. Thank you so much.
Great, Professional Service. The Are Not Deceitful Like Other Care Salespeople. Carlos Is Patient And Friendly. I Highly Recommend & Will Be Back In The Future.
Great service friendly team. Would suggest a status text notification to let the customer know the status of the repairs.
En mi opinión cumplió con mis expectativas y por lo tanto considero que fue excelente
Carlos was extremely nice from the first moment I stepped into the dealership office till the final sale. He explained everything thoroughly and is very knowledgeable. He’s a great asset to the dealership. We need more salesmen like him in the world.
He’s a GREAT salesman went above and beyond my husband and I are very happy with our purchase. THANK YOU SO MUCH CARLOS!!!
We were satisfied with our visit. Everyone was njce they had what we needed. Thanks
Professional and kind. They had the truck we wanted and made it happen for us!
We had a great experience at Susan Schein. We didn’t spend all day the dealership like we have in the past at other dealerships. The staff was very friendly and courteous. Our salesman Shane Locke went above and beyond to answer all of our questions to ensure we had a terrific care buying experience. I will definitely recommend Susan Schein to our friends and family. Thank you all, we will definitely buy from you in the future!
Really Respectful Staff That I would Send My Family And Friends To Susan Schein Forever
If anyone is looking for a vehicle, this is a great place to check out. Very nice vehicles and excellent and courteous staff! I highly recommend Susan Schein Automotive to anyone!
Zach made the experience easy and as quickly as possible. He made sure to check anything we saw that needed to before we drove off of the lot with it to set our minds at ease with the purchase.
Nice selection of vehicles at reasonable prices. Appreciate staff listening to my needs, & being straightforward and easy to deal with. The best experience I had at a dealership searching for this car by far.
Carlos was an absolute pleasure to work with. He made my first car purchase go smoothly and far better than anticipated. Very sweet guy. I wish him and his family all the best.
They were professional and personable. All questions were answered. They were a joy to do business with.
I think the services was good. I will use the service if in the future if necessary.
Can't get over the great staff there.. was also impressed that I got my first service free on my new vehicle
Very nice staff...everyone wants to work with you to get your vehicle purchased....liked very much that I get a free oil change
Overall it was a very pleasant experience. All staff was helpful and patient throughout my buying process, especially David.
My Saturday morning experience was great!! Shane (product specialist) went over and beyond with his expertise to make sure the deal went smoothly and my son was comfortable in the office.
Service was great. Greatest dealer to shop at. My vehicle will definitely comes from here !
They where wonderful in helping us to get the best deal on a nice vehicles
Very satisfied with my sales person....so far satisfied with our purchase...very clean car...they was real friendly at the car lot....did they best to find the best finance company
Great service, great price, and just good ole down home courtesy. No pushy sales tactics. Very friendly. Would buy from them again
Kurtis gave me pizza! 10/10
Very good sales person!!! Very good communcation!!! 100% recomended very satisfied would do business here again!!!
Steven was extremely kind and professional. I really felt like he went out of his way to make sure I got exactly what I was looking for!
Always an amazing experience when we go to Zach at Susan Schein. He will go the extra mile to find what you are looking for if they don't have it on the lot. All of the staff are very friendly and professional. Hands down...best salesman around.
They were really nice and helped me get my first car! They really work with you too.
Everyone was really friendly and helpful especially our salesman Curtis. I would recommend shopping here.
Good nice clean good people help me everywhere they could I would buy from them again
Just purchased our second vehicle from Susan Schein! We could not be happier. Both times we have gone to look for a new truck or SUV they always show us something better than we were looking for! My husband has had his F150 for over a year now and every mechanic he comes in contact with gives him great compliments on what great condition it’s in! Thanks to Zach for hooking us up with our new Mazda SUV! We will back for our future purchases!
The service dept is great. JD is very honest and always helpful to me. A great experience.
Very pleasant and professional. The staff made me feel at ease and he was not pushy. He made me feel like he had my best interests at heart. I would like thank him and the staff great people.
They worked unbelievably hard to get me financed done way more than I expected of them would recommend going to them 110%
Stolen went above and beyond to get us in the car we truly wanted. She worked tirelessly for us and her attitude was very positive.
Great service department. Would tell anyone what a great service team you have there at Susan Schein Automotive.
Susan Schein is and great place to get and car the people was nice and respectful they treated me with the utmost customer service
Es un Diler que te ofrece atendimiento inmediatamente con las personas de buena experiencia mucha paciencia y sobre todo buenos vehículos de venta.
A very nice staff from start to finish
I was satisfied with my purchase and Curtis Pharam was great with helping with my purchase.
They’re professional and efficient! I love the fact I can drive up and still leave out without being there for hours.
The dealership was awesome. Very friendly. He took time to go over the vehicle we purchased. I would definitely recommend them.
Sold me a lemon that broke less than 30 days in then wouldn’t fix the car 10/10 will never buy from here again very rude dealer manager. eil ltell many ppl to stay away from here. Plus side service manager and lady who sold the car to me was great.
I was very pleased with my salesman Zach and the finance person…Greg…was very helpful and prompt! Love my new Cherokee as well!
Great place. The sales people are great. Helped me out a lot with everything that I needed.
Great place Mrs Lisa was great to work with
Good prices. Good cars. Friendly helpful service. Convenient location from the interstate for out of town customers.
Shane followed up with me about the vehicle that I was interested in. He was able to get financing set up that worked better than my options. Made the whole experience great!
Zac Rogers did an excellent job of going over everything with me. He was great to work with.
These people were astronomical, got us in in a timely manner, fixed our vehicle problem and didn't try to price gouge us because we were from outta town,, great service, Thx to All involved 👍😁
They are nice and super friendly will be buying here again. Bought 2 cars from them
Wonderful customer service, I would never buy a car placey else my sale man was great , I will return gain an bring my family an friends to my sales man Mr Plumer 111, Thanks so much my God Bless your life ,
Quick and easy approval , they where super customer friendly they even have a play area for the children 10/10 highly recommend
Good people .. Good service. Thank you all for your help in getting my son his dream car
We enjoyed working with Lisa Looney. She we very patient & made the process a lo less stressful than it could have been!
Thanks Gary for your time and helping my son get in his 2020 Charger!!
Most of the mechanics are good at what they do and diagnosing the vehicle correctly.
Very nice salesman I will send more people to buy a vehicle from out there
Customer service was excellent I didn't have to wait that long overall great service
I’d like to say Jessica Reaves was very professional and warm. I came with questions about the services here because I had never been there before. I have luxury cars that I want to take care of. Your place of business will become caretaker for my vehicles in the future starting with my BMW. Jessica really made a great impression on me toward your company. Thanks for having such a wonderful employee. She definitely is a keeper. Carolyn Powers-Proffit
The staff are extremely friendly and helpful. I was able to get the exact vehicle le that I wanted with no problems.
Everyone is very professional, knowledgeable and more importantly kind every experience I’ve had thus far has been very good ! I would recommend them to anyone who’s looking to buy a vehicle !!!
El busco todas las formas para que yo me llevara la troca de mis sueños, Thank you for everything David you're the best buddy
I had a great experience with all the employees and highly recommended them all. Great inventory and professional help once I purchased the truck. Thanks Zac and Jason.
Very cooperative and easy to work with. Would be willing to work with them again. Curtis my sales person was not pushy at all and super great to work with
Very good service they were very helpful with the process of helping me get into my next vehicle
It was so easy to but a car here! They worked with me with my hesitations. They even were able to get me a bumper to bumper warranty at the same payment.
Leave Us A Review