Customer Testimonials

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Google Sep 24, 2022

The new owner/Manager and the lady in the service department were very courteous and helpful. Did not try to sell me services I did not need and even explained that there was no need for me to have a diagnostic test done thereby saving me $125.00! Took very good care of me and my car.

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DealerRater Sep 17, 2022

I haven’t bought a car in years and I was nervous. This was a great experience. Thanks!!!!!

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Google Sep 16, 2022

Go see my man curtis p lll he will have riding clean!!!!

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DealerRater Sep 15, 2022

It was a great experience. Devin was super helpful in helping me get into the car that I liked ! And everyone that was there at the time was super nice as well .

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Google Sep 15, 2022

Under new management and things are obviously changing, for the better. Met a sales guy in the parking lot, very respectful and courteous. Glad to see the positive change.

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DealerRater Sep 13, 2022

I did a trade in on my car everyone was so nice very professional thanks for putting me in a nice car I love it

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DealerRater Sep 7, 2022

Steve is amazing! Full of drive and so helpful. You can tell he take his job serious. Will recommend anyone to him.

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Google Aug 28, 2022

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DealerRater Aug 27, 2022

Carlos worked very hard to get us the right truck. He was very kind and professional and made sure we were completely satisfied before we left the lot.

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Google Aug 23, 2022

Very easy process, the staff was awesome and nice! Would definitely buy again from Susan Schein Automotive!

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Google Aug 21, 2022

Used the service team. They were great! Explained everything and took expedited care of my vehicle.

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DealerRater Aug 19, 2022

They have been very helpful. SS kept me informed about what was needed to be completed on my automobile.

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DealerRater Aug 18, 2022

Very friendly people , fast service, nice place to be and to walk around and check out their new selection of cars and trucks

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Google Aug 17, 2022

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Google Aug 17, 2022

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DealerRater Aug 16, 2022

Everyone was very easy to work with and the process was made simple. Thanks for a smooth buying process!

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Google Aug 15, 2022

Had to bring Truck back the next day to have a couple of things corrected, which they handled in a very satisfactory manner. Made a perfect recovery from problems with the repair from the first day.

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DealerRater Aug 14, 2022

Great service, they didn’t try to sell me parts I didn’t need. The price was fair. I had an electrical problem, they took the time to diagnose the problem and fix it promptly.

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DealerRater Aug 13, 2022

Very quick, and knowledgeable about what they do. Also everyone is very friendly, and try their best to get you what you want. Thank you so much.

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DealerRater Aug 13, 2022

Great, Professional Service. The Are Not Deceitful Like Other Care Salespeople. Carlos Is Patient And Friendly. I Highly Recommend & Will Be Back In The Future.

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Google Aug 11, 2022

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DealerRater Aug 10, 2022

Great service friendly team. Would suggest a status text notification to let the customer know the status of the repairs.

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Google Aug 9, 2022

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DealerRater Aug 8, 2022

En mi opinión cumplió con mis expectativas y por lo tanto considero que fue excelente

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DealerRater Aug 5, 2022

Carlos was extremely nice from the first moment I stepped into the dealership office till the final sale. He explained everything thoroughly and is very knowledgeable. He’s a great asset to the dealership. We need more salesmen like him in the world.

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DealerRater Aug 5, 2022

He’s a GREAT salesman went above and beyond my husband and I are very happy with our purchase. THANK YOU SO MUCH CARLOS!!!

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DealerRater Aug 4, 2022

We were satisfied with our visit. Everyone was njce they had what we needed. Thanks

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DealerRater Aug 4, 2022

Professional and kind. They had the truck we wanted and made it happen for us!

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Google Aug 3, 2022

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DealerRater Aug 1, 2022

We had a great experience at Susan Schein. We didn’t spend all day the dealership like we have in the past at other dealerships. The staff was very friendly and courteous. Our salesman Shane Locke went above and beyond to answer all of our questions to ensure we had a terrific care buying experience. I will definitely recommend Susan Schein to our friends and family. Thank you all, we will definitely buy from you in the future!

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DealerRater Jul 30, 2022

Really Respectful Staff That I would Send My Family And Friends To Susan Schein Forever

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Google Jul 30, 2022

If anyone is looking for a vehicle, this is a great place to check out. Very nice vehicles and excellent and courteous staff! I highly recommend Susan Schein Automotive to anyone!

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DealerRater Jul 29, 2022

Zach made the experience easy and as quickly as possible. He made sure to check anything we saw that needed to before we drove off of the lot with it to set our minds at ease with the purchase.

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DealerRater Jul 27, 2022

Nice selection of vehicles at reasonable prices. Appreciate staff listening to my needs, & being straightforward and easy to deal with. The best experience I had at a dealership searching for this car by far.

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DealerRater Jul 25, 2022

Carlos was an absolute pleasure to work with. He made my first car purchase go smoothly and far better than anticipated. Very sweet guy. I wish him and his family all the best.

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DealerRater Jul 24, 2022

They were professional and personable. All questions were answered. They were a joy to do business with.

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DealerRater Jul 22, 2022

I think the services was good. I will use the service if in the future if necessary.

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DealerRater Jul 21, 2022

Can't get over the great staff there.. was also impressed that I got my first service free on my new vehicle

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DealerRater Jul 20, 2022

Very nice staff...everyone wants to work with you to get your vehicle purchased....liked very much that I get a free oil change

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DealerRater Jul 15, 2022

Overall it was a very pleasant experience. All staff was helpful and patient throughout my buying process, especially David.

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Google Jul 11, 2022

My Saturday morning experience was great!! Shane (product specialist) went over and beyond with his expertise to make sure the deal went smoothly and my son was comfortable in the office.

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DealerRater Jul 10, 2022

Service was great. Greatest dealer to shop at. My vehicle will definitely comes from here !

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Google Jul 8, 2022

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Google Jul 7, 2022

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DealerRater Jul 6, 2022

They where wonderful in helping us to get the best deal on a nice vehicles

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DealerRater Jul 4, 2022

Very satisfied with my sales person....so far satisfied with our purchase...very clean car...they was real friendly at the car lot....did they best to find the best finance company

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Google Jul 4, 2022

Great service, great price, and just good ole down home courtesy. No pushy sales tactics. Very friendly. Would buy from them again

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Google Jul 2, 2022

Kurtis gave me pizza! 10/10

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DealerRater Jul 2, 2022

Very good sales person!!! Very good communcation!!! 100% recomended very satisfied would do business here again!!!

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DealerRater Jun 24, 2022

Steven was extremely kind and professional. I really felt like he went out of his way to make sure I got exactly what I was looking for!

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DealerRater Jun 24, 2022

Always an amazing experience when we go to Zach at Susan Schein. He will go the extra mile to find what you are looking for if they don't have it on the lot. All of the staff are very friendly and professional. Hands down...best salesman around.

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DealerRater Jun 18, 2022

They were really nice and helped me get my first car! They really work with you too.

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DealerRater Jun 16, 2022

Everyone was really friendly and helpful especially our salesman Curtis. I would recommend shopping here.

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DealerRater Jun 16, 2022

Good nice clean good people help me everywhere they could I would buy from them again

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Google Jun 12, 2022

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Google Jun 8, 2022

Just purchased our second vehicle from Susan Schein! We could not be happier. Both times we have gone to look for a new truck or SUV they always show us something better than we were looking for! My husband has had his F150 for over a year now and every mechanic he comes in contact with gives him great compliments on what great condition it’s in! Thanks to Zach for hooking us up with our new Mazda SUV! We will back for our future purchases!

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DealerRater Jun 7, 2022

The service dept is great. JD is very honest and always helpful to me. A great experience.

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DealerRater Jun 5, 2022

Very pleasant and professional. The staff made me feel at ease and he was not pushy. He made me feel like he had my best interests at heart. I would like thank him and the staff great people.

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Google Jun 1, 2022

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Google May 25, 2022

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DealerRater May 24, 2022

They worked unbelievably hard to get me financed done way more than I expected of them would recommend going to them 110%

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DealerRater May 15, 2022

Stolen went above and beyond to get us in the car we truly wanted. She worked tirelessly for us and her attitude was very positive.

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DealerRater May 14, 2022

Great service department. Would tell anyone what a great service team you have there at Susan Schein Automotive.

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DealerRater May 12, 2022

Susan Schein is and great place to get and car the people was nice and respectful they treated me with the utmost customer service

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DealerRater May 4, 2022

Es un Diler que te ofrece atendimiento inmediatamente con las personas de buena experiencia mucha paciencia y sobre todo buenos vehículos de venta.

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Google Apr 29, 2022

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Google Apr 24, 2022

A very nice staff from start to finish

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Google Apr 23, 2022

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DealerRater Apr 19, 2022

I was satisfied with my purchase and Curtis Pharam was great with helping with my purchase.

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DealerRater Apr 19, 2022

They’re professional and efficient! I love the fact I can drive up and still leave out without being there for hours.

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DealerRater Apr 15, 2022

The dealership was awesome. Very friendly. He took time to go over the vehicle we purchased. I would definitely recommend them.

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DealerRater Apr 12, 2022

Sold me a lemon that broke less than 30 days in then wouldn’t fix the car 10/10 will never buy from here again very rude dealer manager. eil ltell many ppl to stay away from here. Plus side service manager and lady who sold the car to me was great.

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DealerRater Apr 10, 2022

I was very pleased with my salesman Zach and the finance person…Greg…was very helpful and prompt! Love my new Cherokee as well!

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Google Apr 7, 2022

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DealerRater Apr 4, 2022

Great place. The sales people are great. Helped me out a lot with everything that I needed.

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Google Apr 3, 2022

Great place Mrs Lisa was great to work with

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DealerRater Apr 2, 2022

Good prices. Good cars. Friendly helpful service. Convenient location from the interstate for out of town customers.

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DealerRater Apr 1, 2022

Shane followed up with me about the vehicle that I was interested in. He was able to get financing set up that worked better than my options. Made the whole experience great!

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DealerRater Mar 30, 2022

Zac Rogers did an excellent job of going over everything with me. He was great to work with.

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Google Mar 24, 2022

These people were astronomical, got us in in a timely manner, fixed our vehicle problem and didn't try to price gouge us because we were from outta town,, great service, Thx to All involved 👍😁

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Google Mar 19, 2022

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DealerRater Mar 18, 2022

They are nice and super friendly will be buying here again. Bought 2 cars from them

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DealerRater Mar 18, 2022

Wonderful customer service, I would never buy a car placey else my sale man was great , I will return gain an bring my family an friends to my sales man Mr Plumer 111, Thanks so much my God Bless your life ,

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DealerRater Mar 15, 2022

Quick and easy approval , they where super customer friendly they even have a play area for the children 10/10 highly recommend

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DealerRater Mar 13, 2022

Good people .. Good service. Thank you all for your help in getting my son his dream car

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DealerRater Mar 13, 2022

We enjoyed working with Lisa Looney. She we very patient & made the process a lo less stressful than it could have been!

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Google Feb 28, 2022

Thanks Gary for your time and helping my son get in his 2020 Charger!!

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Google Feb 27, 2022

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DealerRater Feb 20, 2022

Most of the mechanics are good at what they do and diagnosing the vehicle correctly.

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DealerRater Feb 19, 2022

Very nice salesman I will send more people to buy a vehicle from out there

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DealerRater Feb 12, 2022

Customer service was excellent I didn't have to wait that long overall great service

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Google Feb 9, 2022

I’d like to say Jessica Reaves was very professional and warm. I came with questions about the services here because I had never been there before. I have luxury cars that I want to take care of. Your place of business will become caretaker for my vehicles in the future starting with my BMW. Jessica really made a great impression on me toward your company. Thanks for having such a wonderful employee. She definitely is a keeper. Carolyn Powers-Proffit

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Google Feb 5, 2022

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DealerRater Jan 30, 2022

The staff are extremely friendly and helpful. I was able to get the exact vehicle le that I wanted with no problems.

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DealerRater Jan 29, 2022

Everyone is very professional, knowledgeable and more importantly kind every experience I’ve had thus far has been very good ! I would recommend them to anyone who’s looking to buy a vehicle !!!

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DealerRater Jan 28, 2022

El busco todas las formas para que yo me llevara la troca de mis sueños, Thank you for everything David you're the best buddy

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DealerRater Jan 28, 2022

I had a great experience with all the employees and highly recommended them all. Great inventory and professional help once I purchased the truck. Thanks Zac and Jason.

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DealerRater Jan 27, 2022

Very cooperative and easy to work with. Would be willing to work with them again. Curtis my sales person was not pushy at all and super great to work with

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DealerRater Jan 25, 2022

Very good service they were very helpful with the process of helping me get into my next vehicle

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DealerRater Jan 18, 2022

It was so easy to but a car here! They worked with me with my hesitations. They even were able to get me a bumper to bumper warranty at the same payment.

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